Privacy Policy

PERSONAL INFORMATION WE COLLECT

This Privacy Policy describes, to fulfill your order we need your Name, Address, Phone and credit card info when appropriate. Please remember that we’ve done our best to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality. FeatherPet will not rent or sell any information about our customers to anyone.

Secure Shopping

Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology. This ensures that your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. In order for SSL security to work, you must use an SSL enabled browser. Most Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera, and Apple Safari, version 3.x and later, support SSL. If you have any concerns about placing your order online, please order by phone.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Please note that e-mail is not encrypted, and therefore NOT a secure means of transmitting credit card information. FeatherPet will NEVER request sensitive information over e-mail.

Additionally when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number to providing you with invoices and/or order confirmations. We refer to this information as “Order Information”.

Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@FeatherPet.com